Privacy Policy 
At Supreme Energy Spa, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the practices described below. 

1. Information We Collect
   We collect data to enhance your spa experience and ensure safety:

• Personal Details: Name, contact information (email, phone), and demographic data during bookings. 

• Health Information: Allergies, medical conditions, or preferences disclosed for treatment customization. 

• Payment Data: Credit/debit card details, transaction history, and billing addresses (securely processed via encrypted systems). 

• Usage Data: Website interactions, IP addresses, and cookie data (see Cookies section). 

2. How We Use Your Information
   Your data helps us:

• Deliver Services: Tailor treatments (e.g., Moroccan Bath, Hot Stone Spa) to your needs and ensure safety. 

• Communicate: Send booking confirmations, updates, or promotional offers (with your consent). 

• Improve Experience: Analyze feedback and website traffic to refine our offerings. 

• Comply with Laws: Meet UAE regulatory requirements and resolve disputes. 

3. Sharing Your Information
   We do not sell your data. Limited sharing occurs only with:

• Service Providers: Trusted partners (e.g., payment processors, IT support) bound by confidentiality agreements. 

• Legal Obligations: Authorities if required by UAE law, court orders, or to protect our rights. 

• Business Transfers: In mergers or acquisitions, data may transfer to new owners under existing privacy terms. 

4. Data Security
   We safeguard your information through:

• Encryption: SSL technology for online transactions and stored data. 

• Access Controls: Staff access limited to roles requiring your data (e.g., therapists, booking teams). 

• Regular Audits: System checks to prevent breaches. 

5. Your Rights
   Under UAE law, you may:

• Access/Correct Data: Request a copy of your information or update inaccuracies. 

• Opt-Out: Unsubscribe from marketing emails via the “Unsubscribe” link. 

• Delete Data: Ask for removal of non-essential data, subject to legal obligations. 
  Contact us at [email] to exercise these rights. 

6. Cookies & Tracking
   Our website uses cookies to:

• Improve navigation and remember preferences (e.g., language, location). 

• Analyze traffic via tools like Google Analytics (anonymous, aggregated data). 

• Manage ads on third-party platforms (opt-out via browser settings). 

7. Children’s Privacy
   We do not knowingly collect data from guests under 16 without parental consent. Minors must be accompanied by adults during services.
8. Data Retention
   We retain your information only as long as necessary for:

• Service fulfillment (e.g., membership tracking). 

• Legal compliance (e.g., transaction records for 5+ years per UAE regulations). 

• Dispute resolution. 

9. International Transfers
   Data is stored in UAE servers. For international processing (e.g., cloud services), we ensure compliance with UAE privacy standards.
10. Policy Updates
    We may revise this policy to reflect changes in laws or operations. Updates will be posted on our website with a revised Last Updated date.

Contact Us 
For privacy inquiries or requests, reach us at: 

📍 Branches: Jlt Cluster Y Swiss Tower 706- Jumeirah Lakes Towers – Dubai – United Arab Emirates

📞 Phone: 04 360 8836

📍 Branches: Jlt Cluster V, Jbc 2 United Arab Emirates

📞 Phone: 04 554 1572

Last Updated: [4/8/2025]